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Return policy


The return of a product takes place within 14 days of the date of receipt, after prior consultation with J. Piperidis SA.

The consumer must return the product if it is different from what he ordered or if the product is defective. In these two cases, the shipping costs are borne by J. Piperidis SA. If the consumer wishes for his own reasons to return the product, then the costs are borne solely by him and not by I. J. Piperidis SA.

In the event of a refund, the product must be in the condition delivered to the consumer. Documents (other than proof of purchase) accompanying the product must be returned. Additionally, after receiving the product will be audited by J. Piperidis SA.

Returning money to the customer will be done by canceling debit card billing (if debit card is made) or by bank deposit (if deposited / remittance to a bank account). In the event that a product is damaged or incomplete, J. Piperidis SA reserves the right to claim compensation from the customer, the amount of which will be determined by the condition of the product and unilaterally and unrelatedly, in whole or in part, offsetting this claim against the customer.